Credit Card Swipers to Process Office Payments

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Q:  What is a credit card swiper – why would I need it? 

• The swiper connects to a computer through USB port; they are simple and very easy to use

• They are inexpensive ($60 per card reader) and can be purchased for all points of service

• Since they work through a computer, you would not have the additional expense of a telephone line

• Our card readers will reduce your workload by processing all transactions in one system

• By using our swipers, all of the reconciliation work is performed for you

• Swipers offer increased security and eliminate manual entry of information

• Less work, easier reporting, and better security!

Q:  How do I request a swiper? 

To order credit card swipers for your ePAY system, please contact ePAY Support at support@epayhealthcare.com.

Q:  How do I install a swiper?

Once you receive the credit card swipers, please contact ePAY Support so we can walk you through the very simple installation process. Or, you can follow the instructions below:

• Open up Internet Explorer

• Click on TOOLS (it might be an icon that looks like a little wheel)

• Then Internet Options

• Then the 2nd tab, SECURITY

• Click the green check mark that says, “Trusted Sites”

• Then the little box that says, “SITES”

• Under “Add this website to the zone:” type in

• Then click ADD

• You will see the URL you just typed drop down into the Websites box

• Then close

• Open ePAY and try to swipe the card when the cursor is in the Credit Card field.

• You will need to enter the last 4 digits of the card to verify.

• If this doesn’t work, please try to log off/ log back into ePAY.