Resources

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About ePAY Healthcare
About ePAY Healthcare

With ePAY... You Receive Payments Earlier—With Less Work. We provide a complete solution that promotes early payments from your patients and then automates the payment process—to make your life easier.

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Polaris Surgery Center Case Study
Polaris Surgery Center Case Study

Not all payment processing services are created equal. That’s what Polaris Surgery Center learned when it tried using a “virtual merchant” credit card processing product from its local bank. The solution offered limited services, no processing for American Express cards, and fairly steep fees. So Polaris investigated options, selected the suite of payment applications from ePAY Healthcare, and got a patient-friendly service that offers more functionality - for a fee lower than the bank’s.

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Riverside Surgery Center Case Study
Riverside Surgery Center Case Study

Like many medical groups, Riverside Outpatient Surgery requests patients pay in full prior to the procedure. In the past, that created challenges for staff and patients alike. Patients rarely understood how their insurance worked, let alone how much out-of-pocket they would need to pay. Staff worked hard to help patients understand the cost of procedures, but could rarely offer payment assistance. For those who could pay, processing payments was a manual process. ePAY solved these challenges.

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in2itive Billing Solutions Case
in2itive Billing Solutions Case

When your organization processes thousands of payments each week, as in2itive Business Solutions does, reducing the number of steps in a standard transaction from five to one makes a huge difference in shrinking workload, increasing accuracy, and posting payments faster. Applications from ePAY Healthcare deliver that streamlined workflow for in2itive, along with greater convenience for patients and facilities, options for payment plans, and increased customer satisfaction.

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Lincoln Surgical Hospital Case Study
Lincoln Surgical Hospital Case Study

The CFO at Lincoln Surgical Hospital (LSH) was not happy. Reports from the facility’s payment processing system made it very difficult and time consuming to reconcile payments against bank statements, because the reports had an inflexible format that was hard to print, hard to read, and confusing. The system also made it difficult for the accounting staff to track and identify banking and merchant fees. But LSH solved these problems by adopting the suite of payment applications from ePAY.

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Consumer Driven Healthcare
Consumer Driven Healthcare

How Electronic Billing and Payment Systems Can Increase Profits and Patient Satisfaction The U.S. Healthcare System has been moving rapidly towards a consumer-driven model where an increasing burden for payment falls to patients. As a result, hospitals and physician offices across the country are retooling systems and processes to embrace the change to consumer-centric healthcare and gain the benefits of greater efficiency, lower costs and increased patient satisfaction.

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Security White Paper
Security White Paper

Eliminating Risk in Healthcare Payment Healthcare entities account for more than one-third of all data breaches in the United States. Learn how adherence to Payment Card Industry Data Security Standards (PCI DSS) protects patient financial data and provides peace of mind.

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Online Patient Self-Pay Strategies
Online Patient Self-Pay Strategies

Driving Administrative Simplification Online Patient Self-Pay Strategies That Work The American Medical Association's Recommendation to eliminate significant administrative waste from the health care system by simplifying and standardizing health care billing, payment and claims reconciliation process, known as Administrative Simplification, has propelled innovative companies to develop new technologies and capabilities to address this change.

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Doing More with Less
Doing More with Less

How ePAY Helps Save Time Learn how to save time on key tasks associated with payments and collections. Including: verifying eligibility and copays, office payments posting payments and more!

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Online Payment Buyers Guide
Online Payment Buyers Guide

A Guide to Making Smart Payment Processing Decisions In this guide we share tips on what to look out for, and topics you will want to explore when evaluating potential payment processors.

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