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ePAY’s customer case studies
Riverside Surgery Center Case Study

Like many medical groups, Riverside Outpatient Surgery requests patients pay in full prior to the procedure. In the past, that created challenges for staff and patients alike. Patients rarely understood how their insurance worked, let alone how much out-of-pocket they would need to pay. Staff worked hard to help patients understand the cost of procedures, but could rarely offer payment assistance. For those who could pay, processing payments was a manual process. ePAY solved these challenges.

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